Business idea, Ecommerce Chatbot Development

Welcome guys, 

Business idea, Ecommerce Chatbot Development

Another excellent business idea for 2025 which you can do as a side hustle, is to develop custom chatbots for ecommerce businesses. 

As more people continue to shop online, more small businesses will seek to make their operations more efficient and improve their customer experience by offering chatbots that answer customer questions and provide support, automating various points of the customer journey. If you already have coding knowledge or experience or can use a no-code chatbot-building platform, this skill can be a lucrative venture that pay can several hundred dollars as a minimum.

What you can do to start today:

 

Target small or medium-sized ecommerce companies, and approach them through LinkedIn or Pinterest, instagram, Facebook elc platforms. 

Starting an AI personal assistant chatbot 

Step 1: Understand What a Chatbot Service Is

Why this matters: You’ll be offering businesses a chatbot solution to save time, engage customers, and boost sales.

🧠 Your task: Google "examples of chatbots" to get inspired by tools like ChatGPT Drift, or customgpt.ai. See how they’re used in customer service, lead generation, or FAQs.

💡 Fun idea: Pretend you’re a detective—find at least 3 chatbot examples that you think could help small businesses.

Step 2: Pick a Niche

Why this matters: You can’t (and shouldn’t) try to help everyone at first.

🔍 Your task: Choose 1-2 types of businesses you want to focus on, like:

E-commerce: Answer customer FAQs and recommend products.

Restaurants: Let customers make reservations or order food.

Gyms: Automate scheduling and membership queries.

🎯 Fun idea: Think about industries YOU love. Are you into fitness? Go for gyms. Love shopping? E-commerce is your jam!

Step 3: Choose Your Chatbot Tool

Why this matters: You don’t need to code from scratch—there are amazing tools ready to use!

🔧 Your task:

1. Explore beginner-friendly platforms like CustomGPT.ai (I use) 

2. Sign up for free trials to see which one you like best.

🎉 Fun idea: Treat this like a game—test each tool for 20 minutes and rate them 1-10 on ease of use. Winner gets your loyalty!

Step 4: Learn the Basics of Chatbot Building

Why this matters: You need to know enough to set up chatbots for your clients.

📘 Your task:

1. Watch YouTube tutorials or take a mini-course on your chosen platform.

2. Practice building a simple chatbot to answer questions like "What are your hours?" or "Where are you located?"

🎓 Fun idea: Build a chatbot for yourself first (e.g., a chatbot version of you that introduces your service). Name it something quirky, like "HudsonBot."

Step 5: Create a Portfolio

Why this matters: Businesses want to see examples of what you can do.

📂 Your task:

1. Offer to build free or discounted chatbots for 2-3 friends or small businesses.

2. Screenshot or record short demos of the bots in action.

🎥 Fun idea: Make a short TikTok showing off your first chatbot in action—think of it as your "mic drop" moment!

Step 6: Market Your Service

Why this matters: No one can hire you if they don’t know you exist!

📣 Your task:

1. Create a simple website or social media page for your chatbot service.

2. Use platforms like eBay, Fiverr, or Facebook to advertise.

3. Write a catchy pitch, like:

"Tired of answering the same questions over and over? Let my chatbot do the talking so you can focus on growing your business!"

💡 Fun idea: Call your chatbot service something memorable, like HudsonAI Chat Savers.

Step 7: Set Your Prices

Why this matters: You’re running a business, not a charity.

💵 Your task:

1. Start with affordable pricing, like £250-£500 per chatbot setup.

2. Offer add-ons like monthly maintenance or custom features for extra cash.

🎉 Fun idea: Offer a “first 3 clients get 20% off” deal to get the ball rolling!

Step 8: Find Clients

Why this matters: The more clients, the more £££!

🤝 Your task:

1. Network in local Facebook groups or LinkedIn.

2. Pitch your chatbot service to small businesses in your niche.

🎯 Fun idea: Challenge yourself to reach out to 5 businesses per day. Treat each response like a “level up” in your side hustle adventure!

Step 9: Keep Learning and Improving

Why this matters: Chatbots are constantly evolving.

🔄 Your task:

1. Stay updated on new chatbot trends and features.

2. Gather feedback from clients to improve your service.

🧠 Fun idea: Join a chatbot builder community online and share your wins—they’ll hype you up!

Step 10: Have Fun With It!

Why this matters: If it’s not fun, what’s the point?

😄 Your task:

Celebrate every win—no matter how small. Got your first client? Treat yourself to something nice.

🎉 Fun idea: Keep a “Chatbot Side Hustle Journal” where you record all your milestones and ideas.

If you want to check out a platform  AI assistant (chatbot) to use for your business then take a look 😉 

This is CustomGPT.ai you won't be disappointed. 

Hope you have enjoyed this and if you ever need any more information then please just Email me davehuddylearningskills@gmail.com 

Thank you Dave Huddy.